Samsung SCX-4300: How to reset the toner counter

Samsung SCX-4300I already talked about my problems with the SCX-4200 printer, with Samsung drivers for Linux and Ubuntu 8.10. Now I discovered that the newer model I bought, the SCX-4300, has a disagreeable system to check the level of the ink in the toner, with a chip mounted on original toners from Samsung.
When the level is near to the end, the printer gives error and stops. In other words, it disallow you to use all the ink; in addiction of this, you can’t use compatible toners because they doesn’t have the chip, so the printer doesn’t restart even after you replace it.

Gabriele Piscitelli published the complete procedure to enter the service mode of your Samsung SCX-4300 printer, flash it and reset the ink counter. I translated the tutorial in english and I want to share it with you. The original italian article can be found on his blog.

DISCLAIMER: as usual, I am not responsible for any damage you can cause with this procedure!

  • First of all, download the software pack: SCX-4300.zip (here’s a local mirror) and extract it in your hard disk (C:\), creating a C:\scx-4300 folder;
  • Now fire up a command line window: click Start -> Execute…, type CMD and press enter;
  • In the black command line window type cd / and press enter; then type cd scx-4300 and press enter again;
  • Type fix4300.exe SCX4300_V1.13_Fact_romdl.hd and press enter; this script will create a new file in the folder, named FIX_SCX4300_V1.13_Fact_romdl.hd. This file is created starting from the unique serial of your printer, and it will replace the original one in your printer flash memory.
  • Let’s go to service mode: press the following buttons on your SCX-4300 panel:MENU
    COPIES
    <
    >
    MENU
    >

    You have to execute the entire sequence quickly! If nothing “strange” happens, just press “STOP” and redo it.

  • If everything is done, you should see “TECH MODE“ in the display of the printer;
  • Press the “MENU” button, follow these steps: DATA SETUP -> FLASH UPGRADE -> LOCAL, then press “OK”;
  • Go back to your computer: you’ve to drag and drop the file we created before (FIX_SCX4300_V1.13_Fact_romdl.hd) to the icon named usbprns2.exe;ù
  • The display on Samsung SCX-4300 should say:
    - Data receiving
    - Flash erasing
    - Flash Programming
    - Checksumming
    - Download Ok
  • Then the printer will reboot. You unlocked it!
  • When the printer is ready, just repeat the sequence you used before to enter the “TECH MODE” and follow these steps: DATA SETUP -> CLEAR COUNTERS -> CLEAR ALL CNT. The status LED on the printer should become yellow, then finally green. Now you can print again, using all the remaining ink!

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This content was posted Saturday 10 October 2009 on 7:45 pm in category Tricks. You can follow the comments in this article with its dedicated feed in RSS 2.0. Here you can leave an answer. Pinging is not enabled.

55 commenti

  1. lionello said:
    October 22nd, 2009

    # As soon as I open command line window, following strip is shown: c:\document and settings\lionello> and it is impossible write any command afyterword. As soon as I tray to write any command, following info is shown: “/” is not recognized as a inner or outer command, a program or a file batch. Please also note that,,
    Thank a lot
    lionello
    On my PC is installed XP

  2. riccardo said:
    October 22nd, 2009

    Hi Lionello, sorry… I corrected the error, you’ve to type:
    CD /
    as first command.

    Thank you for your report!

  3. NSR said:
    October 23rd, 2009

    how to do for scx4200?

  4. NSR said:
    October 23rd, 2009

    toner restting for scx4200

  5. ben said:
    October 27th, 2009

    by following ur step on. in the TECH menu i cant see any “Clear All CNT”
    my samsung scx-4300 is in version 1.13 now, but, the CRU Prints still remainning in 759pages and the status light on the printer is still keep on blinking red.
    please lead me how to clear it on the next step.
    Thanks pal.

  6. Jayson Mendoza said:
    October 30th, 2009

    hey pal thanks your stuff works but we should take note on the cd/ i think it should be cd\ to change directory to c: you are the man pal. thanks again you save me a lot of money.

  7. manish kothari said:
    October 30th, 2009

    thanks a lot . i have a hp 1505n how o reset this printer if “toner ex.”

  8. DJ said:
    October 30th, 2009

    Hi there i just read what you typed and havent gone through the whole procedure but just one thing again the new scx4300 toner cannot be refilled and is not interchangable with sxc4200 due to the installed chip on the catridge am i correct?
    Regards DJ

  9. Ika (Serbia) said:
    November 2nd, 2009

    Thank you!!!!!!! Works fine with my SCX4300.

  10. Nilesh said:
    November 7th, 2009

    i had got the same problem as that of Ben.

    i had followed all steps exactly as mentioned on this web page.
    everything went fine.
    but in the last step, in tech mode. When i do clear all cnt, the printer’s LED turns green yellow and finally red. And printer does not get refreshed.
    when i took print out of system data the firmware was updated but the
    CRU Prints were not reset to zero.
    Please solve the issue

  11. Nilesh said:
    November 7th, 2009

    i had printed system data
    the firmware version is 1.13 fix
    engine version v1.01.25
    emulation version QPDL 1.40 11-14-2005
    total page counts 0
    platen scan page counts 0
    toner remaining 0%
    CRU Prints 1261 Pages

  12. deek said:
    November 10th, 2009

    I am facing the same problme which Nilesh is facing any solutions?

  13. Anonymous said:
    December 9th, 2009

    i had got the same problem as that of Ben.

    i had followed all steps exactly as mentioned on this web page.
    everything went fine.
    but in the last step, in tech mode. When i do clear all cnt, the printer’s LED turns green yellow and finally red. And printer does not get refreshed.
    when i took print out of system data the firmware was updated but the
    CRU Prints were not reset to zero.
    Please solve the issue

  14. subbu said:
    December 13th, 2009

    Thank you a Lot

    I sucessed your process of resetting scx4300

  15. prabu said:
    December 14th, 2009

    samsung ML- 1640 printer how to reset
    pls

  16. Eeppo said:
    January 18th, 2010

    How is it with the Samsung scx 4200? Does it work with this scx4300 program? Or what should i DO?

  17. rabin said:
    February 3rd, 2010

    but i have scx-4300 printer with firmware v1.20…wher to find this reset packs….please help me

  18. Anonymous said:
    February 19th, 2010

    samsung scx 4300 printer is not reset but 4300 to convert to 4200 printer reset is not sucsfuuly

  19. none said:
    February 24th, 2010

    can i use it? scx-4300 printer with firmware v1.21?

  20. scx 4300 owner said:
    March 11th, 2010

    thanx a lot worked for me
    appreciate it

  21. Kimberly said:
    March 23rd, 2010

    I had the “Ben Problem” and then, by pouring through rough translations of things I wouldn’t understand in regular English, figured out how to solve the problem. I think that you (and I) accidentally dragged and dropped the original file “SCX4300_V1.13_Fact_romdl.hd” instead of the new file “FIX_SCX4300_V1.13_Fact_romdl.hd” the first time around. No problem, just have the printer do another Flash Upgrade and while data receiving drop the new file (FIX_SCX4300_V1.13_Fact_romdl.hd) on the usbprns2 file and then you now have the option to CLEAR ALL CNT.

  22. Bhavesh Patel said:
    March 30th, 2010

    can i solve my SCX-4300 scanner error after resett by firmware fix v1.13

  23. Anonymous said:
    April 4th, 2010

    Thank you! Solved my problem and saved me TONS of time trying to figure out what was wrong (which may have ended in taking the printer somewhere to get it ‘fixed’. Thank you so much!

  24. SC said:
    April 9th, 2010

    After reset the 1.13fik, display the message “scanner error”. Previous version was 1.21 firmvare HELP HELP HELP

  25. Rawan said:
    May 2nd, 2010

    First off, thanks a lot for this…

    Unfortunately, I have the same problem as nilesh and deek…

    I followed all the steps as mentioned, but when I get to “CLEAR ALL COUNT”, nothing happens…turns yellow then back to red, and I still can’t print!

    Any help is much appreciated,

    Thanks!

  26. Lindani said:
    May 2nd, 2010

    Thank you this worked for me but scanner error like SC

  27. rahul said:
    May 3rd, 2010

    I followed all the steps as mentioned, but when I get to “CLEAR ALL COUNT”, nothing happens…turns yellow then back to red, and I still can’t print! message: Toner exhausted replace toner

    Any help is much appreciated,

    Thanks!

  28. Jim said:
    May 5th, 2010

    AWESOME! WORKED {ERFECT. You saved me a lot of money! LOL!
    Follow the instruction. They are well written!!

    Thanks again man!

  29. doctor said:
    May 17th, 2010

    After reset the 1.13fik, display the message “scanner error”. Previous version was 1.21 firmvare HELP HELP HELP

    I have this problem too, pls help us.

  30. Kero said:
    May 28th, 2010

    I followed all the steps as mentioned, but when I get to “CLEAR ALL COUNT”, nothing happens…turns yellow then back to red, and again & again I get “CLEAR ALL COUNT” I still can’t print! message: Toner exhausted replace toner.
    My printer scx4300 CRU Prints shows 4504 pages.

    Any help is much appreciated,

    Thanks!

  31. vajid said:
    May 29th, 2010

    •First of all, download the software pack: SCX-4300.zip (here’s a local mirror) and extract it in your hard disk (C:\), creating a C:\scx-4300 folder;
    •Now fire up a command line window: click Start -> Execute…, type CMD and press enter;
    •In the black command line window type cd / and press enter; then type cd scx-4300 and press enter again;
    •Type fix4300.exe SCX4300_V1.13_Fact_romdl.hd and press enter; this script will create a new file in the folder, named FIX_SCX4300_V1.13_Fact_romdl.hd. This file is created starting from the unique serial of your printer, and it will replace the original one in your printer flash memory.
    •Let’s go to service mode: press the following buttons on your SCX-4300 panel:MENU
    COPIES

    MENU
    >

    You have to execute the entire sequence quickly! If nothing “strange” happens, just press “STOP” and redo it.

    •If everything is done, you should see “TECH MODE“ in the display of the printer;
    •Press the “MENU” button, follow these steps: DATA SETUP -> FLASH UPGRADE -> LOCAL, then press “OK”;
    •Go back to your computer: you’ve to drag and drop the file we created before (FIX_SCX4300_V1.13_Fact_romdl.hd) to the icon named usbprns2.exe;ù
    •The display on Samsung SCX-4300 should say:
    - Data receiving
    - Flash erasing
    - Flash Programming
    - Checksumming
    - Download Ok
    •Then the printer will reboot. You unlocked it!
    •When the printer is ready, just repeat the sequence you used before to enter the “TECH MODE” and follow these steps: DATA SETUP -> CLEAR COUNTERS -> CLEAR ALL CNT. The status LED on the printer should become yellow, then finally green. Now you can print again, using all the remaining ink!

  32. shivaram said:
    May 31st, 2010

    there is no vedio to fix4300.exe plz send me that vedio because i don’t understand that process.

  33. prajna said:
    June 1st, 2010

    my scx 4300 printer has a problem. its toner finished and i have refilled it but now it is asking to install toner. please help me how to install toner?

  34. Julian said:
    June 4th, 2010

    Can someone offer me 1.21 Firewire for scx-4300?
    Please i really need ‘couse my printer shows scanner error message!

  35. tapan said:
    June 5th, 2010

    after resetting scx4300 printer chip , the LED turns into green and then goes to red & shows “Scanner Error” Help me…………

  36. dev garg said:
    June 18th, 2010

    ChipResetting
    Toner and Drum Chip Resetter

    Samsung SCX-4300/4824fn/4828fn/4200/4600/4623fn (New)

    Samsung CLP-310/315 Chip Resetter (Permanent)

    Samsung ML-1640/2240/2245/2851ND Chip Reset

    Xerox 3100 Chip Resetter(Permanent) /3210/3220 (New)

    Epson T10/T11/R230 etc.

    Canon MP145/ip100/ip1500/PM 210/215/250/270

    919713862555

  37. dev garg said:
    June 18th, 2010

    ChipResetting
    Toner and Drum Chip Resetter

    Samsung SCX-4300/4824fn/4828fn/4200/4600/4623fn (New)

    Samsung CLP-310/315 Chip Resetter (Permanent)

    Samsung ML-1640/2240/2245/2851ND Chip Reset

    Xerox 3100 Chip Resetter(Permanent) /3210/3220 (New)

    Epson T10/T11/R230 etc.

    Canon MP145/ip100/ip1500/PM 210/215/250/270

  38. Qutayba said:
    June 26th, 2010

    YOU ARE A STAR……… Supereb!

  39. Denis said:
    June 27th, 2010

    Thank you a Lot

    I sucessed your process of resetting scx4300.
    It was wery helpfull:-) Have a nice day!!

  40. KD said:
    June 29th, 2010

    Thanks very much for your knowledges. Opravdu to funguje – super

  41. Al said:
    July 25th, 2010

    Outstanding!!! I really appreciate your help!!!

  42. Anonymous said:
    July 25th, 2010

    Samsung scx4300 sacanner error in Display so the solution in sacaneer error plz the solutin my problme con to the right the solution.

  43. anandraju said:
    July 28th, 2010

    i did same process my scanner is locked
    send me any answer to unlock myscanner

  44. anandraju said:
    July 28th, 2010

    i did same process shown below

    •First of all, download the software pack: SCX-4300.zip (here’s a local mirror) and extract it in your hard disk (C:\), creating a C:\scx-4300 folder;
    •Now fire up a command line window: click Start -> Execute…, type CMD and press enter;
    •In the black command line window type cd / and press enter; then type cd scx-4300 and press enter again;
    •Type fix4300.exe SCX4300_V1.13_Fact_romdl.hd and press enter; this script will create a new file in the folder, named FIX_SCX4300_V1.13_Fact_romdl.hd. This file is created starting from the unique serial of your printer, and it will replace the original one in your printer flash memory.
    •Let’s go to service mode: press the following buttons on your SCX-4300 panel:MENU
    COPIES

    MENU
    >

    You have to execute the entire sequence quickly! If nothing “strange” happens, just press “STOP” and redo it.

    •If everything is done, you should see “TECH MODE“ in the display of the printer;
    •Press the “MENU” button, follow these steps: DATA SETUP -> FLASH UPGRADE -> LOCAL, then press “OK”;
    •Go back to your computer: you’ve to drag and drop the file we created before (FIX_SCX4300_V1.13_Fact_romdl.hd) to the icon named usbprns2.exe;ù
    •The display on Samsung SCX-4300 should say:
    - Data receiving
    - Flash erasing
    - Flash Programming
    - Checksumming
    - Download Ok
    •Then the printer will reboot. You unlocked it!
    •When the printer is ready, just repeat the sequence you used before to enter the “TECH MODE” and follow these steps: DATA SETUP -> CLEAR COUNTERS -> CLEAR ALL CNT. The status LED on the printer should become yellow, then finally green. Now you can print again, using all the remaining ink!

    but my scanner is locked
    send me any answer to unlock myscanner

  45. Suraj said:
    August 13th, 2010

    Hi all,
    Can any one tell me that how much time it will take for “DATA RECEIVING”????
    sURAJ

  46. kailash prasad said:
    August 14th, 2010

    gys this is all great but unfortunately i own a samsung 4824fn.
    any one of you geniuses have the solution to reset the toner of 4824 model.
    i would really appreciate your greatness

  47. Anonymous said:
    August 15th, 2010

    I also had the scanner error issue after flashing the printer to the 1.13 version.
    I fixed it after finding a 1.16 firmware there: http://rapidshare.com/files/246230212/reset_scx4300_sc1.rar

  48. crazy V said:
    August 24th, 2010

    I’m afraid that I try this way ………..
    Fear of the same problems, so I will wait until we are sure of the way

  49. sathishj said:
    August 30th, 2010

    Hi my printer model samsung scx-4300,it some error is came tonner exchaust . plz tell how to solve that problem

  50. tsoomoo said:
    September 1st, 2010

    samsung scx4300 After reset the display the message “scanner error”. HELP ME HELP ME

  51. tsoomoo said:
    September 1st, 2010

    scx4300 After reset the display the message “scanner error”. HELP ME HELP ME
    scx4300 After reset the display the message “scanner error”. HELP ME HELP ME
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    scx4300 After reset the display the message “scanner error”. HELP ME HELP ME
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    scx4300 After reset the display the message “scanner error”. HELP ME HELP ME
    scx4300 After reset the display the message “scanner error”. HELP ME HELP ME
    scx4300 After reset the display the message “scanner error”. HELP ME HELP ME
    scx4300 After reset the display the message “scanner error”. HELP ME HELP ME
    scx4300 After reset the display the message “scanner error”. HELP ME HELP ME
    scx4300 After reset the display the message “scanner error”. HELP ME HELP ME
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    scx4300 After reset the display the message “scanner error”. HELP ME HELP ME
    scx4300 After reset the display the message “scanner error”. HELP ME HELP ME
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    scx4300 After reset the display the message “scanner error”. HELP ME HELP ME
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    scx4300 After reset the display the message “scanner error”. HELP ME HELP ME
    scx4300 After reset the display the message “scanner error”. HELP ME HELP ME
    scx4300 After reset the display the message “scanner error”. HELP ME HELP ME
    scx4300 After reset the display the message “scanner error”. HELP ME HELP ME
    scx4300 After reset the display the message “scanner error”. HELP ME HELP ME
    scx4300 After reset the display the message “scanner error”. HELP ME HELP ME
    scx4300 After reset the display the message “scanner error”. HELP ME HELP ME
    scx4300 After reset the display the message “scanner error”. HELP ME HELP ME
    scx4300 After reset the display the message “scanner error”. HELP ME HELP ME
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    scx4300 After reset the display the message “scanner error”. HELP ME HELP ME
    scx4300 After reset the display the message “scanner error”. HELP ME HELP ME
    scx4300 After reset the display the message “scanner error”. HELP ME HELP ME
    scx4300 After reset the display the message “scanner error”. HELP ME HELP ME
    scx4300 After reset the display the message “scanner error”. HELP ME HELP ME
    scx4300 After reset the display the message “scanner error”. HELP ME HELP ME
    scx4300 After reset the display the message “scanner error”. HELP ME HELP ME
    scx4300 After reset the display the message “scanner error”. HELP ME HELP ME
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    scx4300 After reset the display the message “scanner error”. HELP ME HELP ME
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    scx4300 After reset the display the message “scanner error”. HELP ME HELP ME
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    scx4300 After reset the display the message “scanner error”. HELP ME HELP ME
    scx4300 After reset the display the message “scanner error”. HELP ME HELP ME
    scx4300 After reset the display the message “scanner error”. HELP ME HELP ME
    scx4300 After reset the display the message “scanner error”. HELP ME HELP ME
    scx4300 After reset the display the message “scanner error”. HELP ME HELP ME
    scx4300 After reset the display the message “scanner error”. HELP ME HELP ME
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    scx4300 After reset the display the message “scanner error”. HELP ME HELP ME

  52. tsoomoo said:
    September 1st, 2010

    scx4300 After reset the display the message “scanner error”. HELP ME HELP ME
    scx4300 After reset the display the message “scanner error”. HELP ME HELP ME
    scx4300 After reset the display the message “scanner error”. HELP ME HELP ME
    scx4300 After reset the display the message “scanner error”. HELP ME HELP ME
    scx4300 After reset the display the message “scanner error”. HELP ME HELP ME

  53. tsoomoo said:
    September 1st, 2010

    help
    help

  54. tsoomoo said:
    September 1st, 2010

    but my scanner is locked
    send tsoiloo_10@yahoo.com any answer to unlock my scanner

  55. tsoomoo said:
    September 1st, 2010

    my scanner(samsung scx4300) is locked
    send tsoiloo_10@yahoo.com any answer to unlock my scanner

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