Samsung SCX-4300: How to reset the toner counter
I already talked about my problems with the SCX-4200 printer, with Samsung drivers for Linux and Ubuntu 8.10. Now I discovered that the newer model I bought, the SCX-4300, has a disagreeable system to check the level of the ink in the toner, with a chip mounted on original toners from Samsung.
When the level is near to the end, the printer gives error and stops. In other words, it disallow you to use all the ink; in addiction of this, you can’t use compatible toners because they doesn’t have the chip, so the printer doesn’t restart even after you replace it.
Gabriele Piscitelli published the complete procedure to enter the service mode of your Samsung SCX-4300 printer, flash it and reset the ink counter. I translated the tutorial in english and I want to share it with you. The original italian article can be found on his blog.
DISCLAIMER: as usual, I am not responsible for any damage you can cause with this procedure!
- First of all, download the software pack: SCX-4300.zip (here’s a local mirror) and extract it in your hard disk (C:\), creating a C:\scx-4300 folder;
- Now fire up a command line window: click Start -> Execute…, type CMD and press enter;
- In the black command line window type cd / and press enter; then type cd scx-4300 and press enter again;
- Type fix4300.exe SCX4300_V1.13_Fact_romdl.hd and press enter; this script will create a new file in the folder, named FIX_SCX4300_V1.13_Fact_romdl.hd. This file is created starting from the unique serial of your printer, and it will replace the original one in your printer flash memory.
- Let’s go to service mode: press the following buttons on your SCX-4300 panel:MENU
COPIES
<
>
MENU
>You have to execute the entire sequence quickly! If nothing “strange” happens, just press “STOP” and redo it.
- If everything is done, you should see “TECH MODE“ in the display of the printer;
- Press the “MENU” button, follow these steps: DATA SETUP -> FLASH UPGRADE -> LOCAL, then press “OK”;
- Go back to your computer: you’ve to drag and drop the file we created before (FIX_SCX4300_V1.13_Fact_romdl.hd) to the icon named usbprns2.exe;ù
- The display on Samsung SCX-4300 should say:
- Data receiving
- Flash erasing
- Flash Programming
- Checksumming
- Download Ok - Then the printer will reboot. You unlocked it!
- When the printer is ready, just repeat the sequence you used before to enter the “TECH MODE” and follow these steps: DATA SETUP -> CLEAR COUNTERS -> CLEAR ALL CNT. The status LED on the printer should become yellow, then finally green. Now you can print again, using all the remaining ink!
October 22nd, 2009
# As soon as I open command line window, following strip is shown: c:\document and settings\lionello> and it is impossible write any command afyterword. As soon as I tray to write any command, following info is shown: “/” is not recognized as a inner or outer command, a program or a file batch. Please also note that,,
Thank a lot
lionello
On my PC is installed XP
October 22nd, 2009
Hi Lionello, sorry… I corrected the error, you’ve to type:
CD /
as first command.
Thank you for your report!
October 23rd, 2009
how to do for scx4200?
October 23rd, 2009
toner restting for scx4200
October 27th, 2009
by following ur step on. in the TECH menu i cant see any “Clear All CNT”
my samsung scx-4300 is in version 1.13 now, but, the CRU Prints still remainning in 759pages and the status light on the printer is still keep on blinking red.
please lead me how to clear it on the next step.
Thanks pal.
October 30th, 2009
hey pal thanks your stuff works but we should take note on the cd/ i think it should be cd\ to change directory to c: you are the man pal. thanks again you save me a lot of money.
October 30th, 2009
thanks a lot . i have a hp 1505n how o reset this printer if “toner ex.”
October 30th, 2009
Hi there i just read what you typed and havent gone through the whole procedure but just one thing again the new scx4300 toner cannot be refilled and is not interchangable with sxc4200 due to the installed chip on the catridge am i correct?
Regards DJ
November 2nd, 2009
Thank you!!!!!!! Works fine with my SCX4300.
November 7th, 2009
i had got the same problem as that of Ben.
i had followed all steps exactly as mentioned on this web page.
everything went fine.
but in the last step, in tech mode. When i do clear all cnt, the printer’s LED turns green yellow and finally red. And printer does not get refreshed.
when i took print out of system data the firmware was updated but the
CRU Prints were not reset to zero.
Please solve the issue
November 7th, 2009
i had printed system data
the firmware version is 1.13 fix
engine version v1.01.25
emulation version QPDL 1.40 11-14-2005
total page counts 0
platen scan page counts 0
toner remaining 0%
CRU Prints 1261 Pages
November 10th, 2009
I am facing the same problme which Nilesh is facing any solutions?
December 9th, 2009
i had got the same problem as that of Ben.
i had followed all steps exactly as mentioned on this web page.
everything went fine.
but in the last step, in tech mode. When i do clear all cnt, the printer’s LED turns green yellow and finally red. And printer does not get refreshed.
when i took print out of system data the firmware was updated but the
CRU Prints were not reset to zero.
Please solve the issue
December 13th, 2009
Thank you a Lot
I sucessed your process of resetting scx4300
December 14th, 2009
samsung ML- 1640 printer how to reset
pls
January 18th, 2010
How is it with the Samsung scx 4200? Does it work with this scx4300 program? Or what should i DO?
February 3rd, 2010
but i have scx-4300 printer with firmware v1.20…wher to find this reset packs….please help me
February 19th, 2010
samsung scx 4300 printer is not reset but 4300 to convert to 4200 printer reset is not sucsfuuly
February 24th, 2010
can i use it? scx-4300 printer with firmware v1.21?
March 11th, 2010
thanx a lot worked for me
appreciate it